Customer Registration Information
Customers must register before they can conduct business with ISO-NE. Access directions to register for market applications and information systems here.
Find out about the different types of customers who conduct business with ISO-NE, how to become a customer, and general contact information regarding the membership process.
Steps and documents needed to complete the Governance Participant (Individual and NEPOOL Participant) membership process.
Steps and documents needed to complete the non-participant FTR-Only Customer membership process.
Document to request access to the Forward Capacity Tracking System (FCTS) to submit a Show Of Interest (SOI) and Qualification Package information for the Forward Capacity Market.
All transmission customers in New England must register in order to access the Open Access Same-Time Information System (OASIS).
Steps and documents needed from Financial Transmission Rights customers in order to access the eFTR System.
Steps to process changes to an existing customer name.
Steps to notify ISO New England of a Merger, Acquisition, or Divestiture.
Steps to update customer affiliates using the Corporate Family and Relationships functions in CAMS.
Steps and information needed to request membership termination.