ISO New England uses various applications to expedite market participation and provide participant support. Information on applying and gaining access to those that may be relevant to your activities is below:
If you are not an existing participant with ISO New England, please see the New Participant Registration page.
All Participants
Forward Capacity Market (FCM) Participants
Financial Transmission Rights (FTR) Participants
External Transaction Customers
Ask ISO, the Participant Support Case Tracking System
Helpful for: all participants
Ask ISO is an easy-to-use, confidential interface for submitting and tracking questions, requests, and registration forms to ISO New England.
- If you are associated with a market participant, to request access, ask your company’s security administrator (SA) to add you into the Customer and Asset Management System (CAMS). Adding you to CAMS is ISO New England’s way of associating you formally with the market participant.
- For more elevated permissions that allow a user to see all cases submitted for a given market participant, please have your SA assign you the role of “Ask ISO/External Manager” in CAMS.
- Note that if you represent or act on behalf of multiple market participants, having the SAs of those respective companies update your profile so that the same email address is used will reduce the number of Ask ISO accounts you will need to engage with ISO New England.
- To use Ask ISO, you will need to establish a password (your email address serves as the username).
- If you are not associated with a market participant, you may still register for an Ask ISO account to submit inquiries.
More information is available in the Ask ISO User Guide
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Data Feeds (Automated Operational Data, aka, “Web Services”)
Helpful for: all participants
Those with ISO Express accounts can apply for automated acquisition of publicly available operational data from the ISO New England website via the ISO’s Representational State Transfer (REST) interface. All data feeds are available in XML and JSON formats. Examples include:
- Preliminary real-time locational marginal prices (LMPs)
- Preliminary hourly LMPs
- Final hourly LMPs
- Day-ahead hourly LMPs
- Actual system demand
- Day-ahead constraints
- Real-time constraints
- Interchanges
- Ancillary services
- LMP indices
To apply for automated data access:
- Sign up for ISO Express and select the ISO Data Feeds box during registration.
- If you already have an ISO Express account, click Account Information under the Welcome menu and enable ISO Data Feeds.
If you are unable to access either web services or data feeds, please contact Participant Support.
Helpful resources:
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ISO Express
Helpful for: all participants
ISO Express is the ISO’s portal for public operations and markets data. It’s open to the public. However, the optional account registration allows you to customize content views and enables subscription and other services on the ISO website.
To register for ISO Express:
Complete the form on the ISO Express sign-up page.
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Forward Capacity Tracking System Registration
Necessary for: all Forward Capacity Market (FCM) participants
To submit a show of interest (SOI) and qualification package information for the Forward Capacity Market (FCM), you will need access to the Forward Capacity Tracking System (FCTS). Registered market participants can manage their access in the Customer and Asset Management System (CAMS); individuals needing access to FCTS should contact their company’s designated security administrator (SA) for access.
To create a new company record with FCTS access:
- Download and complete the Forward Capacity Market Nonmarket Participant Registration Request form.
- Email askiso@iso-ne.com the completed form.
See and the FCTS information page in the FCM Participation Guide for helpful information.
Requesting FCTS access for additional contacts
Access for additional FCTS users may be requested once a company record with FCTS access has been created.
- Have an existing contact for the company email memcoord@iso-ne.com.
- Include the following information in the email:
- Company name
- New FCTS user’s first and last name
- Work phone
- Email address
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eFTR (Financial Transmission Rights) Registration and Annual Certification
Necessary for: all participants wishing to buy or sell FTRs
All Financial Transmission Rights (FTR) customers in New England are required to register for access to the eFTR System—the online application that allows customers to submit offers to sell, or requests to buy FTRs, as well as view FTR auction results. Certain FTR customers must also annually submit a certificate regarding risk management policies.
To request eFTR access:
- Complete the new participant registration process, which includes Section XVI, the “Registration for Eligible FTR Bidder and/or FTR Holder Status;” or if you are already an active participant, download the Membership Applicant Questionnaire, and complete Section XVI, the “Registration for Eligible FTR Bidder and/or FTR Holder Status” form.
- Email memcoord@iso-ne.com the completed questionnaire or single form.
- Complete the Financial Transmission Rights course on ISO-TEN (required per the ISO New England Financial Assurance Policy, Section VI. Additional Provisions for FTR Transactions).
- Email memcoord@iso-ne.com a notification when the training is complete. Please include the following in your email:
- The training name (“Financial Transmission Rights”)
- The name of your organization
- The name of the person who completed the training
- Email your organization’s written risk-management policies, procedures, and controls applicable to your participation in the FTR market to the Market and Credit Risk Department (creditdepartment@iso-ne.com) for review and approval. As required by the ISO’s Financial Assurance Policy (see Section II.A.2 Risk Management, on page 119 of Section I of the ISO Tariff), these written policies, procedures, and controls must address:
- Market, credit, and operational risks
- Roles, responsibilities, and reporting relationships of personnel responsible for risk management activities
- Trader authorization levels for market transactions
- Trader training and skill development commensurate with assigned roles/responsibilities
- Trading limits and controls
- Independent confirmation of executed transactions
- Periodic valuation of risk positions
- Reporting and communication requirements regarding risk exposures in the organization
- Ask your company’s security administrator (SA) to create your user account in the ISO’s Customer Asset Management System (CAMS) with appropriate rights to access eFTR. Once your SA does this, you will receive a digital certificate or the access will be added to your existing digital certificate if you already have access to other ISO New England systems.
Submitting Annual Certification
By April 30 of each year, each participant with FTR transactions in any currently open month that exceed 1,000 MW per month must submit Attachment 5 of the ISO Tariff: ISO New England Certificate Regarding Changes to Submitted Risk Management Policies for FTR Participation.
Helpful resources:
For questions on eFTR access, email memcoord@iso-ne.com. For questions on eFTR transactions, please contact Participant Support.
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Open Access Same-Time Information System (OASIS), New England External Transaction Tool (NEXTT), Joint Energy Scheduling System (JESS), and Electric Industry Registry (EIR) registration
Necessary for: external transactions (all participants that wish to wheel energy through, import energy into, or export energy out of the New England Balancing Authority Area via the Real-Time Energy Market)
All such participants in New England must:
- Register for OASIS.
- See the New England OASIS website for registration and supporting information. (Look for the links in the upper left corner.)
- Visit the OASIS Materials page to access posting requirements and other related materials.
- Register for the Electric Industry Registry (EIR), also referred to as the WebRegistry, to add company contact information and register your source and sink.
- Submit the External Transmission Customer Contact form. This form is required to access the ISO’s New England External Transaction Tool (NEXTT) software.
- Ask your company’s security administrator (SA) to grant you access to the NEXTT system in the Customer and Asset Management System (CAMS). Be sure you list a 10-digit work phone number without an extension or a 10-digit cell phone number in CAMS. You will need this to complete the next step. When your SA grants you access, you will receive a digital certificate or the access will be added to your existing digital certificate if you already have access to other ISO New England systems.
- Create your password for the New York ISO Joint Energy Scheduling System (JESS), if you will be making real-time external transactions on the New York Northern AC interface (i.e., the New England Roseton node and New York Sandy Pond proxy bus). These transactions must be submitted in JESS.
- Access the JESS user login page. This requires an installed digital certificate—see step 4. A link to JESS is also available on the New York ISO Market Access Login webpage and the ISO New England SMD Applications homepage.
- Click on “Set, Reset, or Change Your Password,” and create your password.
- Choose to have your PIN delivered by voice or text. A 10-digit phone number without an extension must be listed in CAMS for this—see step 4.
- Enter the PIN you receive into the JESS password interface, and then enter your desired password.
About OASIS, NEXTT, JESS, and EIR
- OASIS is an electronic posting system that helps ensure that all transmission customers have timely access to transmission information that will enable them to obtain comparable, open access transmission service on a nondiscriminatory basis. Examples of OASIS information include available transfer capability, transmission rates, and system conditions that may give rise to interruptions or curtailments.
- NEXTT facilitates a transmission customer’s submittal of external transactions into the Real-Time Energy Market.
- JESS facilitates a transmission customer’s submittal of external transactions over the New York Northern AC interface, which is enabled for coordinated transaction scheduling (CTS) between ISO New England and the New York ISO.
- EIR is the central repository for information required to support commercial, scheduling, and transmission management operations in North America.
Helpful resources:
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Other ISO Systems
Access to eMarket, Settlement Management System (SMS), Market Information System (MIS), and various other ISO systems may also be required to conduct certain market activities.
To request access:
Ask your company’s security administrator (SA) to assign you the appropriate rights in the ISO’s Customer Asset Management System (CAMS).
See the CAMS FAQs for more information.
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