Customer & Asset Management System (CAMS) Frequently Asked Questions

A detailed "training" movie - in Flash - is available in the Market User Guides Section

As noted earlier, CAMS has been modified to allow SAs the right to grant users access to File Shares much like Application access is defined.

In general, the following steps can be taken to add/remove access for a user

  1. Security Administrators will grant access to the File Share through CAMS.
  2. If a user does not have a Digital Certificate, CAMS will initiate the certificate process as access to these file shares require a Digital Certificate.
  3. Once access is granted and the Digital Certificate information is updated in the ISO's systems, the user will be able to view the File Shares through the SMD Applications Home Page.
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