ISO New England offers full support for participants in New England’s wholesale electricity markets and power system. For other types of inquiries, please use the appropriate contact option to the left.
Submit an Issue Via Ask ISO
You must have a valid digital certificate and have been assigned the role of “Ask ISO/External User” by your Security Administrator via the ISO’s Customer and Asset Management System (CAMS). Learn how to request access.
Call Customer Support at (413) 540-4220
Customer Support can also help with financial assurance margin inquiries (80%, 90%, 100% Notices). Note that telephone calls to ISO New England may be recorded or monitored. Learn more.
Reach Us After Hours
Use the emergency inquiry pager at (877) 226-4814.
View our regular business hours.
You will also find helpful resources in the Participate section.